Heather Conklin

Emotional Intelligence is Critical in Today’s World — Build Yours with TrailheadTrailhead is partnering with Arizona State University to empower anyone to build their Emotional Intelligence, a vital skill for remote collaboration and hybrid workforces.Last year, everything rapidly changed. Overnight, kitchens became our classrooms. Zoom meetings became our hangout spots. Phones … [Read more...] about Emotional Intelligence is Critical in Today’s World — Build Yours with Trailhead

Introducing Salesforce Learning Paths — The Magic of Trailhead Now Inside SalesforceSalesforce Learning Paths empowers companies of any size and industry to skill up their employees with just-in-time, personalized learning in the flow of work.Since launching in 2014, Trailhead has had a monumental impact on the lives of more than 3 million learners. By reducing the barriers to … [Read more...] about Introducing Salesforce Learning Paths — The Magic of Trailhead Now Inside Salesforce

The new B2C Solution Architect certification empowers architects to design multi-cloud solutions on the Salesforce Platform that power personalized customer experiences to maximize business value.Digital transformation has gone from a long-term goal to an imperative overnight. For companies, connecting their systems and data to supercharge the customer experience is now a … [Read more...] about B2C Solution Architect Certification: Guiding Companies Through Digital Transformation

When a pandemic changed the world, the Trailblazer Community was ready. A recent study from Valoir found that in the midst of crisis, Trailhead was there to help Trailblazers skill up, collaborate, and be productive.Heading into 2020, Trailhead had already connected more than two million Salesforce learners, providing a community for Trailblazers to learn in-demand skills, earn … [Read more...] about The World Is Changing. Trailblazers Are Ready.