When I think about my Salesforce Administrator journey, it always amazes me how my future career began with just one curious click. You see, seven years ago, I was working as a customer service rep in a call center. I spent my days answering anywhere from 50 to 70 phone calls and averaged around 500 closed cases a month. Since I worked the night shift and usually got my work … [Read more...] about How Building My First Salesforce Report Changed My Entire Career