Screen flows are a great way to guide users through a complex business workflow and save them time. But sometimes, in spite of our best efforts, something goes wrong with the flow. Maybe a record got deleted between when the flow was started and when it finished, or perhaps a form field should have been required but wasn’t, which caused a record update to fail. Until now, you’ve had two options when these types of errors occur: send an email to the user who last modified the process or flow, or send an email to the recipients configured for Apex exception emails. (These options are configured in the Process Automation Settings in Setup.)
But sometimes, neither of these options is the right one… You might not want to receive emails for Apex exceptions, or you might want to notify a different admin than the one who last modified the flow!
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