In the ever-evolving landscape of artificial intelligence (AI), 2023 proved to be a pivotal year, especially for Salesforce Admins. As technology continues to push boundaries, Salesforce has embraced AI to empower admins with tools that enhance efficiency, decision-making, and the user experience.
As you may have seen, we published a lot of AI content in 2023 (and well before that)! To help you on your AI learning journey, we’ve rounded up some of our AI-focused content all in one spot, so you can start the new year by digging into the AI innovations that will continue to shape the admin experience in 2024.
Data management best practices to prepare for AI
To prepare for working effectively with emerging AI-powered analytics tools, admins can start now by ensuring their organizations’ data is clean. Why does clean data matter so much? AI is only as good as the data it uses, and
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