Artificial Intelligence (AI) is here to redefine the tech world, poised to revolutionize small and medium-sized businesses (SMBs) through optimizing operations and enhancing employee efficiency. Although originally explored by large enterprises, AI is now also transforming the way small businesses work.
While it might seem daunting, getting started with AI for small business is actually much simpler than it seems. But what is it and why is there so much chatter around it? Let’s discuss why AI is taking the world by storm and how your SMB can begin exploring its potential.
Let’s talk AI – Understanding what it is and why it’s important
Artificial Intelligence (AI) is the development of computer systems able to perform tasks that normally require human intelligence, such as decision-making, automation, and trivial tasks. But AI isn’t necessarily a new technology, yet its growth and applications have gained undeniable momentum in the past year.
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Read the full article on Salesforce.org blog.
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