With the rise of AI, everyone has seen how businesses can use AI to simplify and improve their processes. But how can we be confident that we are using AI to the best of our ability and pursuing AI excellence? First, recognize enduring principles, such as prioritizing customer success and ensuring a personalized user experience. Then, learn how to use AI to reach your goals. By applying The Five Elements Framework, organizations can confidently start their implementation journey.
Our Five Elements Framework outlines how to implement AI using trust, alignment, human design, a platform mindset, and innovation. The latest technology can make a big impact, but your success hinges on how you use it. We’re sharing concrete examples of ways organizations can quickly integrate AI into their operations.
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Read the full article on Salesforce.org blog.
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