This week on the Salesforce Admins Podcast, we’re talking to Madeleine Coutanceau, Global Head of Systems & Processes and Salesforce Administrator at simPRO Software. We learn how her company has taken a declarative-first approach to implementing Salesforce wall-to-wall.
Join us as we talk about all the different roles admins have in a business, the importance of having key champions in your organization, and why it’s so important to align what you do in Salesforce with your organizational goals.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Madeleine Coutanceau.
Why it’s so important to be fully involved with your implementation
“I’ve always worked with the business on the side of processes and moved through to the systems side,” Madeleine says, “so naturally, I fell into the system administrator role with our implementation.” At simPRO, that means she’s in charge of every piece
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