Recognizing your agents’ contributions during National Customer Service Week (celebrated annually the first full week of October) is an opportunity to say thank you and continue to foster a positive, high-performing work environment. But why limit the celebration to just one week? Your agents work hard all year! Here are six Customer Service Week ideas to show your appreciation all year round.
Your customer service agents are essential to ensuring the success of your business. In fact, 88% of customers say good service makes them more likely to purchase again. You can share the love during Customer Service Week in October, and use these tips to make sure your agents are celebrated throughout the year.
Supercharge your customer service
High-performing service organizations are using data and AI to improve efficiency without sacrificing the customer experience. Find out how in our latest State of Service report.
Read the full article on Salesforce.org blog.
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