Anywhere, anytime service has become the expectation for customers around the world. According to the Salesforce’s “State of Commerce’’ report, 38 percent of organizations claim they managed remote sales successfully after the pandemic. Most major players argue that digital sales would reach over 50% of their business within the next few years. It’s time to face the fact that sales have gone remote, and companies will keep increasing their investment in digital commerce.
The recipe for business success now lies in delivering an engaging customer experience while closing deals faster.
AppExchange apps like CPQ software automate sales flows, so you deliver a seamless customer experience and save time for your sales reps to engage with clients. Pay attention to the following signs showing that CPQ might be a fit for your business.
Here are 5+1 reasons why you need CPQ software in a post-pandemic world, and how the Salesforce AppExchange can help you find it.
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