Sometimes it’s difficult to ask for help. Maybe you’re unsure of your question, who to ask, or where to find answers, but asking can be a frustrating and time-consuming problem to solve.
At Salesforce, we believe that when our partners are successful, we’re successful. That means we’re constantly asking ourselves: how can we help our partners achieve more? In evaluating our support process and incorporating partner feedback, we recognized the best way to do this was to give our partners the exact same support experience we give to customers — Salesforce Help.
The new Salesforce Help on Experience Cloud provides a simplified and seamless partner support experience, helping revolutionize how partners can solve technology and business challenges and further success for customers. This new support experience streamlines the process of asking for help, accelerates problem-solving, and provides the best support expert for each partner’s challenge. Less time problem-solving means more time building innovative solutions!
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