Technology continues to change the way we live and govern, both globally and locally. When people interact with their government, they expect service similar to what they get with a business. Salesforce’s Connected Government Report polled thousands of people around the world to learn what they expect from government and 87% said a “great” digital experience would increase their degree of trust.
Public sector organizations have made strides in recent years to modernize service to remain on par with their private sector counterparts. By 2025, Gartner predicts that over 75% of governments will operate more than half of workloads using hyperscale cloud service providers. However, there is always more to be done and these industry executives are sharing their perspectives on what they’re watching closely for the future.
From new sustainability practices and advanced security standards to more comprehensive regulatory measures spurred by the AI revolution, we compiled what
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