Dashboards. Reports. Security. You know Salesforce administration like the back of your hand, and that’s a wonderful thing. The IDC predicts that the Salesforce Economy will create 4.2 million new jobs by late 2024, the opportunities for career growth are endless. Technical aptitude plays a big role in that, but business skills do too. Business skills sometimes referred to as soft skills, are all of the non-technical skills that make you a great employee. These are things like communication, perseverance, and creativity which can make a huge difference in your career and how it advances. As you develop these characteristics, you’ll carry them with you and continue to improve upon them. It’s not always the most technically savvy person who gets the promotion or raise – oftentimes, it’s the most well-rounded individual who has the right combination of both technical and business acumen. We spoke with Stephanie Herrera – VP
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