As someone completely new to the Salesforce world, I know exactly how it feels to be faced with a powerful new technology like Agentforce. When I was asked to explore what it means to build an artificial intelligence (AI) agent, my first reaction was to look over my shoulder to see who they were actually talking to.
For me, the idea of creating something with AI felt like being asked to cook a five-course meal when I’d only ever made toast. It seemed like a job for seasoned experts, not beginners.
But here’s the thing: I’m not the only one who’s felt that way. We’ve seen Trailblazers from all different backgrounds show up to Agentforce NOW workshops with the same uncertainty. What I’ve learned from your questions and exploring the platform myself is this: You don’t need a decade of experience or a technical title to get started.
So, if
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