Today on the Salesforce Admins Podcast, we talk to Michael Rose, Senior Director of SMB Solution Engineering at Salesforce. Join us as we chat about the ever-evolving role of the Salesforce Admin and why now’s the time to start exploring what AI can do for your org.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Michael Rose.
The parallel between admins and solution engineers
It’s always a pleasure to sit down and talk about Salesforce with Mike Rose. In his new role as Senior Director of SMB Solution Engineering, he has a lot to share with the admin community about what he’s seeing with small to medium-sized businesses coming onto the platform.
Mike points out that admins and his team of solution engineers share a core responsibility: evangelism. For both, your job is to make the case for how Salesforce implementation
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