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What Is Cross-Selling? A Guide to Boosting Sales Through Add-Ons

November 2, 2023 by ehueffner@salesforce.com Leave a Comment

Imagine this: You’re at your favorite burger joint, eagerly anticipating your weekly quarter-pounder. The cashier offers you a tempting choice: “Would you like fries and a soda with that?” Seems like a no-brainer, right?

Here’s the secret sauce: This burger joint has already won your trust with their consistently delicious burgers. By adding a side of crispy, salted fries and an ice-cold cola, they enhance your meal, making it more satisfying. That’s the beauty of effective cross-selling. It increases the customer’s overall satisfaction, while driving up sales.

Here’s how I recommend leveraging this proven sales approach to make existing customers even happier and get you to quota faster.

What you’ll learn:

What is cross-selling?
Benefits of cross-selling
4 cross-selling strategies and techniques
Cross-selling example

Get AI-powered insights to identify cross-selling opportunities, faster

Use Sales Cloud to uncover buying signals with AI-powered insights so you can offer the right complementary

Read the full article on Salesforce.org blog.

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