Today on the Salesforce Admins Podcast, we talk to Lizz Hellinga, Consultant and Salesforce MVP. Join us as we chat about why product management principles in Salesforce are crucial if you want to take advantage of new AI tools.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Lizz Hellinga.
AI enhancements and what they mean for admins
The last time I had Lizz on the pod, we talked about why clean data is crucial for AI tools. But with everything that Einstein Copilot and Prompt Builder make possible, I wanted to bring her back to help us understand how to approach AI enhancements.
The big thing to get your head around is that these tools make it easier than ever to implement changes to your org. However, as Lizz points out, that means it’s even more important to think through how
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