Maybe you’ve heard CEO Marc Benioff speak on CNBC or CNN. You may also recognize our cloud logo, friendly characters, or our very tall headquarters in San Francisco. But, because our work in the world is so varied, we often field the question: What does Salesforce actually do? In short: Salesforce offers technology and services to help you build strong, lasting customer relationships. Salesforce is the customer company. We’ll break down what that means below.
Table of contentsWhat does Salesforce do?How does Salesforce work?How can you use Salesforce for marketing?How do you use Salesforce for sales?Can Salesforce also work for B2C and B2B shopping and commerce?What about customer service? Are there Salesforce tools for that?What about IT?See an example of Salesforce at workWhat is Salesforce best known for?Why is Salesforce obsessed with customers? What does Salesforce do?
If you have customers, you’ve got customer data. But what do you
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