As businesses look for ways to serve customers more efficiently, many are realizing the benefits of generative AI. This technology can help you simplify your processes, organize data, provide more personalized service, and more. What powers generative AI? Large language models (LLMs) — which allow generative AI to create new content from the data you already have.
Most importantly, generative AI technology can save time on tedious processes, so you can provide better care for your customers and focus on big-picture strategies. Let’s dig into how generative AI can help your business do more, and learn more about large language models.
AI — the way you want it
Learn how a bring your own model (BYOM) solution can help you use your company’s custom AI models to best fit your sales, service, marketing, commerce, and IT needs.
Read the full article on Salesforce.org blog.
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