If you’ve been following the evolution of Experience Cloud over the last few years, you have seen the continued focus on providing companies the ability to create connected digital experiences for their customers, either in B2B or B2C markets and industries. Examples of these connected digital experiences include portals, mobile applications, websites forums, and storefronts.
A key feature of the tremendous growth of Experience Cloud is the breadth and depth of apps available on the Salesforce AppExchange. These apps allow customers to realize faster time to value, improve customer success, develop a single source of truth, and create data-driven experiences on top of the world’s #1 CRM.
Let’s take a closer look at some of these apps, focused on supporting the key Experience Cloud use cases and capabilities including self-service, partner relationship management, digital experience, reports and dashboards, and security. See the entire list on the new Experience Cloud collection page.
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Read the full article on the Inside the Salesforce Ecosystem blog.
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