Today on the Salesforce Admins Podcast, Admin Evangelist Josh Birk sits down with Kat Holmes, Chief Design Officer and EVP at Salesforce.
Join us as we chat about diversity, accessibility, and her book, Mismatch: How Inclusion Shapes Design.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Kat Holmes.
What is a mismatch?
I brought Josh on the podcast to host this special deep dive episode of the Salesforce Admins Podcast, and we couldn’t think of a better guest than Kat Holmes. At Salesforce, she’s in charge of User Experience. But she’s also the author of the amazing book, Mismatch: How Inclusion Shapes Design.
The title of the book comes from the World Health Organization. In 2011, they redefined disability as “a mismatched interaction between the features of a person’s body and the features of the environment in which they live.” As
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