Salesforce Admins are always on the lookout for innovative ways to enhance workflows and deliver more value to your organizations. Today, we’re excited to introduce a groundbreaking feature in Agentforce that will revolutionize how you interact with data: multimodality. This new capability allows Salesforce’s Foundational Large Language Models (LLMs) to process various types of input, including images and PDFs, alongside traditional text—right within your Salesforce org. With multimodal artificial intelligence (AI), admins now have more flexibility than ever to build smarter, more contextual AI solutions for their teams and users.
Let’s explore what this means for you and how it can transform your daily tasks.
Understanding multimodality and its value
Multimodality refers to the ability of LLMs to analyze and interpret different types of data inputs such as text, images, PDFs, voice, and more—at the same time. This capability opens up a world of possibilities for everyday consumers and businesses
Leave a Reply