Today on the Salesforce Admins Podcast, we talk to Johnjoe Mena, a self-taught admin and Systems Associate Analyst at Salesforce. Join us as we chat about how to get started teaching yourself Salesforce and what to do when you feel overwhelmed.
You should subscribe for the full episode, but here are a few takeaways from our conversation with Johnjoe Mena.
Working his way up
Johnjoe worked his way up at Salesforce from the mailroom—literally. “I still didn’t know what Salesforce was when I started working there,” he says, “but in my first and second years I learned so much.”
Johnjoe soon found himself at Dreamforce, working the trading post. As he was handing out prizes to customers, he came to a realization. “Every time I would hand a gift out, I would tell myself this could be me one day,” he says. The next day, he logged into Trailhead for
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