The holiday shopping season may be a few months away, but marketers are already planning for it. And this year, it’s all about reaching out early to loyal customers with personalized offers that keep you top of mind.
As the economy continues to be unpredictable, we see consumers searching for the best deals, holding off on big purchases, diverting money to savings, and trading down for cheaper goods. In fact, 71% of consumers admit they’ve switched brands in search of better deals. In this uncertain economy, it’s never been more important to develop a retail data strategy that powers meaningful and memorable marketing engagement with your existing customers.
How can you make sure shoppers keep coming back? Make every shopper feel like they’re your number one, and they’ll do the same for you. Creating personalized experiences based on customer data is increasingly important for your marketing strategy. Two-thirds of consumers
Read the full article on Salesforce.org blog.
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