This post is a follow-up to a packed session we held at #DF22 called “The Future of User Management.” We want to provide a summary of the session for those of you who weren’t able to get into the session due to room capacity or weren’t able to attend Dreamforce in person.
Our session at Dreamforce came about because we, as product managers at Salesforce, wanted to let all Salesforce Admins know that we hear you. Over the last several months, we’ve met with and heard from hundreds of #AwesomeAdmins during events, in individual feedback sessions, on Twitter, on the Trailblazer Community, and on the IdeaExchange.
What’s become clear to us is that user management is hard. It’s hard because we’ve consistently told you to use permission sets over profiles, yet it takes over a dozen clicks to see what’s actually in the permission set. We also learned that you’re
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