As a Salesforce Admin, a good portion of our daily job is to be a functional leader within your organization. When you think about it, many of the users you support don’t report directly to you, yet they often benefit from your leadership and direction. So, apart from being a direct leader or managing people, being a strong functional leader can go a long way in driving adoption, getting buy-in, and, most importantly, fostering active participation.
Now, let’s bring this into the context of Slack and dive into my experience of effectively managing a group of more than 100 people responsible for creating content for the Admin Track during Dreamforce. This occurred in a channel where I didn’t have a direct reporting relationship with the members. Additionally, I’ll share some best practices for leveraging Slack to enhance engagement and drive action.
Plan your channel
Okay, this seems like a no-brainer,
Leave a Reply