Are you using your retail data from holiday shoppers effectively? The data you collect around special occasions and celebrations provides a wealth of information that, if used right, can make shopping easier for your loyal customers and gain you lots of new ones.
Each time someone buys a gift, it could provide endless opportunities for the retailer. With AI and CRM, you can use holiday shopping data to create great customer experiences and drive revenue all year long.
Here’s how I wish you would use my data: Use retail data from holiday shoppers to level up customer relationships Take the hints I’m dropping Make the data exchange worth it Ask me ‘who’ and ‘why’ Welcome the recipient into the family Let gift card redemption be the first step Recruit us for your loyalty program Connect past and future purchases Grow my gift-giving universe Inspire me to treat myself Make
Read the full article on Salesforce.org blog.
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