If your business seems to be pulling you in a hundred directions, it’s actually closer to 991.
According to the Connectivity Benchmark report, the average enterprise uses 991 different applications, and 75% of IT organizations struggle to integrate data insights into those user experiences. This requires users to coordinate across multiple systems, a tedious process that creates poor employee experiences and can lead to misleading business decisions due to fragmented information.
Our newly expanded strategic partnership with Workday focuses on improving employee experiences by connecting data and, more importantly, empowering your team with an AI employee service agent. Now AI agents and humans can collaborate together, within Workday, within Salesforce, and also within Slack. Our shared goals are to enhance productivity, improve decision-making, and simplify business operations, all within the flow of everyday work. Together, we are bringing the future of work to our joint customers today.
Introducing an agent
Read the full article on Salesforce.org blog.
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