We have important news for #AwesomeAdmins who manage a Salesforce Community or Site. There are updates coming in Winter ’23 that require your attention to ensure your external users see the correct information in your Community or Site. Please continue reading and take action before Winter ’23!
Each external user should only edit and view their own Personally Identifiable Information (PII) data. Since each company considers different fields as PII, Salesforce has increased the number of default fields considered PII when you enable Enhanced Personal Information Management. This means that if you do not take the steps outlined below, there’s a chance you’ll have users who cannot see the data they expect to see.
An example scenario would be how external users view a field like Mobile. If you made the Mobile field for external users viewable by your community users, then your users may be accustomed to viewing and
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