In your role, you may struggle to bring innovation to your organization, especially if the process involved is already well-defined. Or maybe you just need a way to uncover best practices and additional depth on features and capabilities you already use. These two opportunities are the essence of My Service Journey, a new tool to help you make the most of Service Cloud.
What is My Service Journey?
My Service Journey is a new app that helps you maximize your Service Cloud experience and drive business outcomes. It’s a one-stop shop for Service Cloud capability discovery, offering the knowledge, resources, and guidance you need to deliver great service experience and supporting capabilities.
The My Service Journey app helps you discover and access a curated list of Service Cloud features. Whether you’re just getting started or looking to level up your service operations, the app has recommendations on what to do
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