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Implement a Scalable Incident Creation and Notification Process | Automate This!

December 7, 2023 by Aleksandra Radovanovic Leave a Comment

Welcome to another “Automate This!” In this live-streamed video series, we cover all things automation, from use cases and best practices to showcasing solutions built by Awesome Admin Trailblazers like you. With automation, you can remove manual tasks, drive efficiency, and eliminate friction and redundancy. In this episode, let’s see how Aleksandra Radovanovic created automation that helps streamline and improve the process for capturing incidents and outages and communicating with customers in a timely fashion.

The post Implement a Scalable Incident Creation and Notification Process | Automate This! appeared first on Salesforce Admins.

Read the full article on the Salesforce Admins blog.

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