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How Salesforce Is Transforming Certification for New and Experienced Users

May 15, 2025 by mgerholdt@salesforce.com Leave a Comment

Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce.

Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Dana Walton.

Certifications are moving to Trailhead Academy

Dana has been working on the certification team since 2015. When she started, Salesforce had nine certifications. Today, they offer 83. I sat down with her for this episode because her team is finishing a two-year project to overhaul the certification experience.

The biggest change coming is that certifications are moving to Trailhead Academy. While you can still go completely self-guided with your learning, Dana and her team are making it easier to find the help you need—whether that’s an

Read the full article on the Salesforce Admins blog.

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