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How Can Automating with Slack Transform Your Workflow?

March 28, 2024 by mgerholdt@salesforce.com Leave a Comment

Today on the Salesforce Admins Podcast, we talk to Jim Ray, Director of Developer Relations and Advocacy at Slack. Join us as we chat about automating in Slack and what’s coming with Slack AI.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Jim Ray.

Slack is more than just a chat tool

Jim gave a great breakout session at TDX on automating in Slack, so I wanted to bring him on the pod to tell us all about it. “If you’re just using Slack for communication, you’re overpaying for a chat tool,” he says, “there’s a lot more you can do to broaden your usage of Slack.”

Slack integrations have been around for forever, but it used to be that you needed a fair bit of technical knowledge in order to make your own customizations. With the launch of Workflow Builder,

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