Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Joshua Birk, and Kate Lessard from the Admin Evangelist team at Salesforce.
Join us as we revisit the team’s predictions from the beginning of the year for how Agentforce will change the game for admins in 2025.
You should subscribe for the full episode, but here are a few takeaways from our conversation.
Agentforce content highlights from 2024
I started by asking the team which content from 2024 still holds up. Between “Automate This!” and “How I Solved It”, Jen puts a lot of great stuff out there. However, she pointed to her modular flows walkthrough on the blog. By breaking complicated processes down into smaller chunks, you make it easier to reuse bits and pieces of them in future solutions.
Kate was more focused on the big picture. In her blog, “Introduction to Agentforce for Salesforce Admins,” she
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