As admins, you hold the keys to success for your users and companies to get the most out of Salesforce. You have the unique opportunity to build and manage trusted solutions that drive productivity and innovation through five core admin responsibilities: security, user management, data management, analytics, and a new core responsibility: product management.
The admin core responsibilities are built on all of the skills you develop through your work as a Salesforce Admin. With advancing technology like artificial intelligence (AI) and Agentforce, the admin role is rapidly evolving, making it more important than ever to prioritize these core responsibilities.
Low-code Salesforce tooling has expanded significantly over the past decade to include generative AI and Data Cloud, empowering admins as tech leaders. As the Salesforce ecosystem continues to grow, so does your role as a Salesforce Admin. Agentforce automates tasks, boosts efficiency, and supports workflows, all while working within existing
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