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Get to Know Einstein Copilot

July 1, 2024 by Joshua Birk Leave a Comment

With the arrival of ChatGPT3 and the overall rise in public awareness and access to artificial intelligence (AI) comes an invitation to explore a novel form of the user interface (UI)—one that’s conversational. Instead of having to select specific elements or options, users can simply ask an AI tool anything like they would ask a human. While we’ve already seen some of this with smart devices like Alexa, which uses natural language processing (NLP) to determine what the user is asking, generative AI tools like ChatGPT3 also respond by generating a human-like response as opposed to a predetermined outcome. From start to finish, the interaction is modeled after a conversation.

For a longer discussion about the possibilities of conversational AIs, see our AI Research team’s post, If You Can Say It, You Can Do It: The Age of Conversational AI.

Einstein Copilot, your Salesforce conversational AI assistant

Einstein Copilot places

Read the full article on the Salesforce Admins blog.

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