In Winter ‘20, the new Salesforce mobile app went GA and was the most significant mobile upgrade since the original launch of Salesforce1! In the Spring ’20 release, all users — including both Salesforce Classic and Lightning Experience users — will be automatically upgraded to the new Salesforce mobile app experience.
This automatic upgrade is a great opportunity for you as the #AwesomeAdmin to increase adoption of the Salesforce mobile app within your org. Carve out some time to visit with your users, practicing Salesforce Administration by Walking around (SABWA), to show them new features and ways for them to be even more productive.
Let’s dive in and check out what’s new for admins and end-users!
What is the new Salesforce mobile app?
With the new Salesforce mobile app, your entire business is instantly mobile, conversational, and smart – all powered by Salesforce Lightning.
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