Over the past decade, the Salesforce Admin role has undergone a remarkable transformation, evolving alongside the platform itself from a simple CRM tool to a robust business ecosystem.
As Salesforce has grown, so too has the significance and complexity of the admin role, making it one of the most critical positions within any organization leveraging the platform.
This journey is a testament to the dedication and adaptability of Salesforce Admins. From the early days of low code app development to the launch of Agentforce, admins have not only kept pace with technological advancements but also shaped the platform into what it is today.
Salesforce Admin: A journey through time
Ten years ago, Salesforce Admins were almost unheard of. Developers dominated tech, but Salesforce opened a new world of low-code app building, allowing non-developers to create powerful CRM solutions. Admins came together, building a community and learning
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