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Einstein Lead Scoring with Kalpana Chauhan

October 19, 2023 by mgerholdt@salesforce.com Leave a Comment

Today on the Salesforce Admins Podcast, we talk to Kalpana Chauhan, Lead Salesforce Consultant at Mar Dat. Join us as we chat about Einstein Lead Scoring and the importance of high-quality data.

You should subscribe for the full episode, but here are a few takeaways from our conversation with Kalpana Chauhan.

From math teacher to Salesforce Admin

Kalpana started out as a math teacher but, as her kids got older and she found herself with time on her hands, she discovered she had an affinity for Salesforce. That foundation has been incredibly helpful in her career as a Salesforce Consultant when she has to untangle something like validation rules. “Coding is easy once you understand the logic and flowchart of how it actually works,” she says.

Flows and automation have always held a special place in Kalpana’s heart. There is so much manual work that you can make unnecessary if

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