There are many different specialties spanning the various Salesforce products. You’ll often hear about finding your niche, that specialty where you’re the expert and you’ve found your groove. Whether you’ve found your niche as an administrator, developer, consultant, or in a highly specialized area (I’m looking at you, CPQ!), there are some common skills that, when honed and developed, are guaranteed to make your projects more successful.
One of those skill sets is the designer’s mindset.
My awareness of the importance of a designer’s mindset came from working alongside an especially skilled website consultant while implementing a sales process spanning the website and our Salesforce system. The thought process behind designing a successful website resonated with me: navigation, ease of use, and the end-to-end user experience (UX).
One notion that came up over and over again was how to design webpages so as to not make the user think. When
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