What is Data Cloud Governance?
As a Salesforce Admin, you’re the backbone of your organization’s data management. You make sure everyone has the right data at the right time to do their jobs efficiently, while keeping everything secure, compliant, and running smoothly. But as we move into an agent-driven future, the workplace is evolving. Employees won’t just manage other employees—they’ll also oversee digital agents. That means your role as an admin is expanding, too. Just like you carefully manage data security for your users, you’ll need to extend that same level of control to digital agents, ensuring they apply the same data security practices while keeping governance tight.
When an agent responds to a request, it pulls in both structured and unstructured data—from your internal CRM systems to external data sources. But not all data is the same! Different types have different semantics and are stored, processed, and curated in
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