Today on the Salesforce Admins Podcast, we talk to Amit Malik, the Content Portfolio Lead for AI within Product Education at Salesforce.
Join us as we chat about how admins should approach learning Agentforce and bringing AI to their organizations. You should subscribe for the full episode, but here are a few takeaways from our conversation with Amit Malik.
Learning AI starts with filtering out the noise
We often get asked where admins should get started with learning Agentforce, so I brought Amit on the pod to get the inside scoop. In his role as a Content Portfolio Lead for AI in Product Education at Salesforce, he’s in charge of planning the courses that are offered globally about Agentforce and Data Cloud.
For Amit, the challenge with teaching AI is what he calls the “knowledge explosion.” There are so many different things that Agentforce can do, and that list is
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