A big portion of a Salesforce Admin’s job is listening and learning. Listening to your users and learning what they need will not only help you drive adoption but also help shape your feature roadmap. In fact, I talk about that in this post: Using SABWA to Drive Salesforce Adoption.
With the power of the Salesforce Platform, admins have a lot of tools at their disposal to create the apps and functionality that users need to be productive. We can either build it ourselves or get a ready-made solution from the AppExchange. But with so many apps to choose from, how do we get the right apps to the right users? And, more importantly, how do we choose those apps? It all starts with an AppExchange Strategy.
What’s an AppExchange Strategy?
An AppExchange Strategy helps us get the right apps for the right users while making sure we are being
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