Blogs

What are agent quick actions and why should you care? Starting in Spring ’25*, you can now harness the power of your agent actions right to your record pages with an agent shortcut. This new feature streamlines workflows and improves user efficiency by allowing your users to trigger an agent right from a record page, passing a consistent user utterance into the agent panel, … [Read more...] about Revolutionize Record Pages: AI-Powered Agent Shortcuts Are Here

Today on the Salesforce Admins Podcast, we talk to Erick Mahle, VP of Revenue Operations & Digital Transformation at Lendz Financial. Join us as we chat about how he’s using AI to drive digital transformation and how he started FlowFest, the largest global Salesforce Flow competition. You should subscribe for the full episode, but here are a few takeaways from our conversation … [Read more...] about How Erick Mahle Is Using AI to Transform Mortgage Lending

Chicken, meet egg As admins, we’re often confronted with a classic conundrum: How do you convince an organization to adopt new technology without having the technology to demonstrate it in the first place? This is compounded when the technology you want to demonstrate requires other technologies you may not have access to show. For example, how do you try out Agentforce to … [Read more...] about Explore the Coral Cloud Resorts Sample App: Your Path to Agentforce Success

Spring ’25 is almost here! Learn more about Flow features and check out Be Release Ready to discover more resources to help you prepare for Spring ’25.  As usual, there are a TON of new features and improvements coming to Flow in Spring ’25. To help get you up to speed and excited, this post will review some of the most valuable and long-awaited features in this release. We’re … [Read more...] about Unlock New Automation Possibilities With Spring ’25 Flow Features | Be Release Ready

Today on the Salesforce Admins Podcast, we talk to Dorian Earl, Salesforce Admin and Founder of Development Consulting Partners, LLC. Join us as we chat about the five steps you can take to prepare for Agentforce and AI. You should subscribe for the full episode, but here are a few takeaways from our conversation with Dorian Earl. Preparing for big changes with AI Dorian … [Read more...] about 5 Steps for Admins to Get Agentforce Ready