Blogs

As Salesforce Admins, we’ve dived headfirst into Agentforce. We’re building agents in Trailhead, attending workshops like Agentforce NOW, doing hands-on sessions with our Community Groups and at conferences like TDX, and coming up with ideas of how to put agents to work for our individual business need, even bringing that to fruition through events like the Agentforce … [Read more...] about Demo to Deployment: Engaging Stakeholders With Agentforce

The power of Salesforce comes from its data. When Salesforce launched its CRM platform in 2000, it allowed businesses to control their sales data right from their browser. As more and more customization options arrived, it meant they could build an enterprise application right where their business data resided.  At the platform’s core, its strength comes from the fact that it … [Read more...] about From Pillars to Lakes: Using Data Cloud As Your Source of Truth

Today on the Salesforce Admins Podcast, we talk to Jennifer Lee, Lead Admin Evangelist at Salesforce. Join us as we chat about what’s coming in the Summer ’25 release and the features that will make your life easier as an admin. You should subscribe for the full episode, but here are a few takeaways from our conversation with Jennifer Lee. The Summer ’25 release is coming soon … [Read more...] about Summer ’25 Brings Game-Changing Tools for Salesforce Admins

There’s been a lot of talk about the Agentforce development lifecycle. As admins, we know that you can’t just jump into building without an implementation plan to guide users to adopt new technology. So how do we get to the development lifecycle and create a partnership between our users, customers, and agents? We build a solid foundation in adoption. Meet the Agentforce … [Read more...] about Your 5-Step Guide to Successful Agentforce Adoption

If you support a sales team as a Salesforce Admin, you know the balancing act of optimizing workflows, boosting productivity, and scaling operations, often with limited resources. That’s where Agentforce for Sales comes in. This artificial intelligence (AI)-driven solution is designed to unlock a new way to scale revenue growth—not by adding headcount, but by adding an … [Read more...] about How To Use Agentforce To Support and Scale Your Sales Team