Blogs

We’re closing out Dreamforce to You 2020 with the virtual Dreamforce Trailblazer Experience. Follow these tips to make day 4, Trailhead Day, the highlight of your week!Dreamforce is one of my favorite times of the year. Trailblazers from around the world get together to learn, connect, have fun, and give back. And although Dreamforce has looked a little different this year, the … [Read more...] about 4 Tips to Make the Most Out of Your DreamTX Trailhead Day

It’s time to mark your calendars for the next Salesforce Release, Spring ’21! Here are the most important dates you’ll want to mark in your calendar. We also have a handy Google calendar with all of these dates in one place for you right here! December 10: Get early access to the release by signing up for a Pre-Release org Admins can sign up for a Developer Edition … [Read more...] about Admin Release Countdown: Get Ready for Spring ‘21

Your users’ day-to-day work probably spans many different systems. They’re using Salesforce (of course!) but they also use email and perhaps spreadsheets. Maybe your company also uses NetSuite for inventory management, Workday for human resources, Slack for team communication, Box or Dropbox for file storage… the list goes on! These systems and applications neatly store all the … [Read more...] about Introducing MuleSoft Composer for Salesforce: The Fastest, Easiest Way to Connect Your Apps and Data to Salesforce

4 Ways Cognitive Search can Help With Customer Experience ManagementCustomer journeys are at the epicenter of CX. Improve them and the experience elevates drastically. Pretty straightforward, right? Well, not entirely. Fulfilling a need tends to involve multiple touchpoints and interactions.Ideally, brands need to look at complete journeys — which can involve multiple … [Read more...] about 4 Ways Cognitive Search Can Help With Customer Experience Management

This week on the Salesforce Admins Podcast, we’re joined once again by Shannon Hale, Platform Product Leader at Mulesoft. We learn what Mulesoft Composer is and what it can do, why she’s so passionate about making admins’ lives easier, and what the Shannon Hale Salesforce SWAT Team is. Join us as we talk about what Mulesoft Composer can do for you and your org, and why admins … [Read more...] about Shannon Hale on the New Mulesoft Composer