If you want to advance in your customer service career path, professional community matters. The people in your community play a crucial role in helping you stay updated with the latest technological advancements and enhancing your skills. By connecting with them, you can build valuable relationships that may lead to new job opportunities and personal growth. The Salesforce … [Read more...] about 5 Ways Being Active in a Professional Community Helped Me Accelerate My Customer Service Career
Blogs
Average Order Value: 10 Practical Ways to Increase Cart Size
When it comes to ecommerce, every conversion is a win — but bigger orders are always an added bonus. High average order value (AOV) is an ecommerce metric that involves more than just getting shoppers to buy from your brand. It’s all about getting them to buy more. Here’s everything you need to know about increasing average order value — and 10 practical tips to get started … [Read more...] about Average Order Value: 10 Practical Ways to Increase Cart Size
Sales Coaching: 10 Effective Tips That Work
Good sales coaching can unlock serious revenue potential. In fact, effective coaching can increase sales performance by 8%, according to a study by Gartner. But many sales managers find coaching difficult to master, especially in remote environments or when asked to do more with fewer resources. If you’re struggling to effectively coach your sales team, don’t despair — I’ve … [Read more...] about Sales Coaching: 10 Effective Tips That Work
What Should You Look for in a Salesforce Admin Job Description?
Today on the Salesforce Admins Podcast, we talk to Joe Sterne, a Solutions Architect and Salesforce contractor. Join us as we chat about his tips for job interviews, what to look for in a job description, and how you can use AI to help you prep. You should subscribe for the full episode, but here are a few takeaways from our conversation with Joe Sterne. Contract work in the … [Read more...] about What Should You Look for in a Salesforce Admin Job Description?
We Design AI Interfaces with Accessibility in Mind — Here’s How
When we design AI interfaces, we always ask: Can I do it with a keyboard alone? There are many ways to navigate beyond solely using a mouse. Some people are supported by a head wand, a switch control, or another assistive device to operate their computer. For these tools to work, each needs keyboard access. Knowing this, we all have a responsibility to address accessibility … [Read more...] about We Design AI Interfaces with Accessibility in Mind — Here’s How