Blogs

When Mounir Nejjai co-founded his business three years ago, the path ahead seemed straightforward. Now, in 2022, Cezium, a provider of SaaS solutions for Salesforce Marketing Cloud, has been ‘reborn’ multiple times following unforeseen struggles and roadblocks.By choosing to view these hard times as opportunities, and lead with innovative, solutions-based thinking, the founder … [Read more...] about Business Builders to Know: Mounir Nejjai’s Journey to Success

Talk of the “great resignation” is often focused on skyrocketing rates of people leaving the workforce within the last few months. But the underlying dynamic — of people reconsidering and changing employment — is in fact the foundation for post-secondary education. The path of education to employment has often focused on degree attainment, but what the “great resignation” … [Read more...] about What the Great Resignation Means for Higher Ed

The hassle of dropped calls is a pain point we’re all too familiar with. But when sales and support teams are distracted by bad call quality, how are they to effectively service customers? The good news is with Computer Telephony Integration (CTI) apps, available on AppExchange, you can create an entire call center in minutes, all from Salesforce.Check out these eight CTI apps … [Read more...] about 8 CTI Apps to Improve Call Quality and Increase Team Productivity

For this episode of the Salesforce Admins Podcast we’re chatting with Gloria Ramchandani, Senior Director of Strategy and Business Operations at Copado.  Join us as we talk about what DevOps does and how working over a holiday weekend on production deployment set her up for the career she has today. You should subscribe for the full episode, but here are a few takeaways from … [Read more...] about On DevOps with Gloria Ramchandani

“Expert Corner” is an interactive video series made for our #AwesomeAdmin community. Each episode features Salesforce Product Managers and experts sharing new and upcoming features and functionality for admins. Join us for a chat with Senior Manager, Credentials, Jet Kasinger. We’ll dive into how you can best prepare for your Salesforce certifications. The post Expert … [Read more...] about Expert Corner: Prepare for Salesforce Certifications with Jet Kasinger