Blogs

Are you ready, Awesome Admins? It’s almost time for the Winter ’25 Salesforce Release! An essential part of every admin’s job is staying on top of the latest Salesforce Releases. Three times a year, Salesforce releases new features and updates to our technology, enabling users everywhere to take advantage of the latest and greatest that our platform has to offer! As an Awesome … [Read more...] about Admin Release Countdown: Get Ready for Winter ’25

Today on the Salesforce Admins Podcast, we talk to Elizabeth Awad, Associate Product Manager for Prompt Builder at Salesforce. Join us as we chat about how you can use Prompt Builder to simplify users’ daily tasks by integrating generative AI moments powered by prompt templates into their workflows. You should subscribe for the full episode, but here are a few takeaways from … [Read more...] about What Makes Prompt Builder Essential for Salesforce Admins?

In your role, you may struggle to bring innovation to your organization, especially if the process involved is already well-defined. Or maybe you just need a way to uncover best practices and additional depth on features and capabilities you already use. These two opportunities are the essence of My Service Journey, a new tool to help you make the most of Service Cloud. What is … [Read more...] about Maximize Service Cloud Capabilities with My Service Journey

An incentive compensation manager holds a critical role in keeping an organization running. But it’s a role that can often make you feel like you’re a proverbial cog in a wheel, overseeing many critical tasks without ever being recognized for the unique skills and knowledge that you, and you alone, bring to the table. Then there’s the technology conundrum. You want to have … [Read more...] about How to be Indispensable as an Incentive Compensation Manager

Maybe you’re feeling a little stuck, seeing metrics fall flat, no matter what you’ve tried. Or you’re looking for a bit of inspiration for creating content that will dazzle your audience. We’ve all been there. When I’m in a rut, I just need a spark (and maybe another iced coffee) to get going again. Marketing quotes, from experts of all stripes, can help you push forward. … [Read more...] about 40 Marketing Quotes To Inspire You and Your Team