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Build Your Admin AI Skills with These New Trailhead Modules

June 12, 2023 by Joshua Birk Leave a Comment

There’s never been a better time to flex your #AwesomeAdmin learner’s mindset and build your skills in the world of artificial intelligence (AI) products and growth. In Being an AI-Minded Admin, we talked about how it’s critical for #AwesomeAdmins to develop their AI skills and knowledge. Whether it’s upcoming Salesforce Platform features that make various tasks far more efficient or existing AI products that generate information like SOQL queries, understanding how to use essential AI tools is increasingly important as AI creates more and more touch points in our lives.

We’re happy to announce that Trailhead—Salesforce’s free online learning platform—has added fresh AI-related content to help #AwesomeAdmins explore fundamental AI concepts and more. Let’s take a look!

1. Artificial Intelligence Fundamentals

Start with the basics. What do we mean when we say AI? How does machine learning (ML) work to create the models that run them? This introductory module walks

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