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Summer, by far, is one of my favorite seasons. It’s the time of year where the chances of me being cold are really slim. When I think of summers in the US, I think of lemonade, roasted corn on the cob, barbecuing all the things, sitting on the beach in P-Town with Mochi (my 6-year-old Pomeranian), digging in the sand to stay cool, riding around on my e-bike, and spending lots … [Read more...] about Jen’s Top Summer ’25 Features for Admins

Today on the Salesforce Admins Podcast, we talk to Dana Walton, Senior Manager of Credential Programs and Operations at Salesforce. Join us as we chat about how the certification experience is evolving with smarter personalization, easier access, and a learning journey built just for you. You should subscribe for the full episode, but here are a few takeaways from our … [Read more...] about How Salesforce Is Transforming Certification for New and Experienced Users

Let’s face it: As a Salesforce Admin, you’re already juggling workflows, security settings, automations, and the ever-growing stack of requests from across your org. Now, toss in generative artificial intelligence (AI) and suddenly, everyone expects you to be part admin, part prompt whisperer. Good news: You don’t need to be a data scientist or a large language model (LLM) … [Read more...] about Prompt Like a Pro: AI Prompt Writing for Salesforce Admins

Building with Agentforce opens up a world of possibility for Salesforce Admins, but identifying strong use cases and getting started can feel overwhelming at first. That’s why we asked six experienced Agentblazers to share their top tips for getting started, building efficiently, and demonstrating impact. From finding the right use case to preparing your data, these practical … [Read more...] about Agentblazers Share Their Best Tips for Building With Agentforce

Today on the Salesforce Admins Podcast, we talk to Melissa Hansen, Co-Founder and Principal Architect at HiFi Consulting Group, RAD Women Curriculum Lead, and Salesforce MVP. Join us as we chat about her journey from fixing printers to developing an agent-powered scheduling tool in the TDX Agentforce Hackathon on Team MH4. You should subscribe for the full episode, but here are … [Read more...] about Building With Agentforce and Flow: A Developer’s Hackathon Experience